A survey on email visualisation research to address the conflict between privacy and access

A survey on email visualisation research to address the conflict between privacy and access
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解决隐私与访问冲突的电子邮件可视化研究调查

DOI:
10.1007/s10502-022-09387-2
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发表时间:
2022
期刊:
影响因子:
1.1
通讯作者:
Bartliff Z
Bartliff Z
中科院分区:
--
文献类型:
--
作者:
Bartliff Z

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电子邮件与早先的信件等交流类型非常相似,是研究人员的丰富数据来源,但它们充满了隐私考虑。本文探讨了隐私问题和电子邮件数据访问之间由此产生的摩擦。对电子邮件的研究通常集中于理解人或群体之间的行为模式和/或关系,因此,体现了泄露私人信息的风险。这在关注个人、他们的工作以及影响他们的环境的人文研究中得到了进一步的放大。此外,之前的研究已经阐述了可视化在研究电子邮件数据方面的好处,据报道,这种方法既可以作为解决已知问题的途径,也可以引入新的隐私问题。各种方法使电子邮件数据的档案管理员和管理员陷入困境,无法平衡可访问性和隐私。本文提出的研究提供了一种系统方法来检查电子邮件可视化研究与隐私之间的关系。它提出了电子邮件可视化属性的分类和隐私的分级范围,可结合使用作为询问现有研究及其相关电子邮件集合的框架。本文旨在启动第一步,具体确定研究可以在多大程度上利用隐私意识数据管理或受到隐私意识数据管理的挑战。
Emails, much like communicative genres such as letters that predate them, are a rich source of data for researchers, but they are replete with privacy considerations. This paper explores the resulting friction between privacy concerns and email data access. Studies of email can often be centred on understanding patterns of behaviour and/or relationships between people or groups, and, as such, embody risks of disclosing private information. This is further amplified in humanities research which is concerned with the individual, their work and the circumstances that influence them. Furthermore, previous studies have expounded upon the benefits of visualisations for researching email data, a method which has been reported both as a path to addressing known concerns, as well as, introducing new concerns in privacy. The spectrum of methodologies leave archivists and curators of email data in a quandary, unable to balance accessibility with privacy. The research presented in this paper contributes a systematic approach to examining the relationship between email visualisation research and privacy. It presents a categorisation of email visualisation attributes, and a graded scale of privacy, to be used in conjunction as a framework for interrogating existing research and their associated email collections. The paper aims to instigate the first steps in concretely situating the extent to which research can take advantage of or is challenged by privacy conscious data management.
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