DEVELOPMENT OF THE TELEHEALTH USABILITY QUESTIONNAIRE (TUQ)
DEVELOPMENT OF THE TELEHEALTH USABILITY QUESTIONNAIRE (TUQ)
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DOI：
10.5195/ijt.2016.6196
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发表时间：
2016-03-01
影响因子：
3.3
通讯作者：
Bertolet, Marnie H.
中科院分区：
文献类型：
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作者：
Parmanto, Bambang;Lewis, Allen Nelson, Jr.;Bertolet, Marnie H.
目前的远程保健可用性调查问卷主要是为旧技术设计的，其中远程保健互动是通过专用视频会议应用程序进行的。然而，远程保健服务越来越多地通过基于计算机的系统进行，这些系统依赖于商业软件和用户提供的计算机界面。因此，需要一份针对远程保健服务提供和技术变化的可用性调查问卷。远程保健可用性调查问卷（TUQ）是为了评估远程保健实施和服务的可用性而开发的。本文件述及：（1）需要一种新的远程保健可用性衡量标准，（2）TUQ的开发，（3）TUQ的预期用途，以及（4）TUQ的可靠性。分析表明，TUQ是一个坚实的，强大的，通用的措施，可用于衡量基于计算机的用户界面的质量和远程医疗互动和服务的质量。
Current telehealth usability questionnaires are designed primarily for older technologies, where telehealth interaction is conducted over dedicated videoconferencing applications. However, telehealth services are increasingly conducted over computer-based systems that rely on commercial software and a user supplied computer interface. Therefore, a usability questionnaire that addresses the changes in telehealth service delivery and technology is needed. The Telehealth Usability Questionnaire (TUQ) was developed to evaluate the usability of telehealth implementation and services. This paper addresses: (1) the need for a new measure of telehealth usability, (2) the development of the TUQ, (3) intended uses for the TUQ, and (4) the reliability of the TUQ. Analyses indicate that the TUQ is a solid, robust, and versatile measure that can be used to measure the quality of the computer-based user interface and the quality of the telehealth interaction and services.