The Effects of Automated Decision Algorithm Modality and Transparency on Reported Trust and Task Performance
The Effects of Automated Decision Algorithm Modality and Transparency on Reported Trust and Task Performance
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自动决策算法模式和透明度对报告信任和任务绩效的影响
DOI：
10.1177/154193120805200422
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发表时间：
2008
期刊：
影响因子：
--
通讯作者：
E. Wiebe
中科院分区：
文献类型：
--
作者：
K. Oduor;E. Wiebe
研究表明，信任和感知的可靠性是人类与自动化之间是否会发展关系的关键因素。呈现自动化可靠性和自动化算法是潜在地改善这种关系的方法。为了探索这个问题，进行了一项实验，其中自动决策辅助向参与者提出建议，而他们管理一个模拟城市。根据条件，决策辅助的算法以文本或图形（图表）格式呈现给参与者，或者根本不显示。结果表明，提出决策辅助的算法，无论模态（即，文本或图形）对报告的信任和使用有直接影响。算法演示也对自动化的感知和人类的表现产生了影响。额外的结果和影响进行了讨论。
Research has shown that trust and perceived reliability are key factors in whether a relationship will develop between humans and automation. Presenting automation reliability and automation algorithms are ways to potentially improve this relationship. To explore this question, an experiment was conducted in which an automated decision aid presented suggestions to participants while they managed a simulated city. Based on condition, the decision aid's algorithm was presented to participants in a textual or graphical (diagrammatic) format or not shown at all. Results showed that presenting the decision aid's algorithm, regardless of modality (i.e., textual or graphical) had a direct impact on reported trust and usage. Algorithm presentation also had an effect on both perception of the automation and on human performance. Additional results and implications are discussed.