Towards A Better Understanding of Public Service Motivation and Mission Valence in Public Agencies

Towards A Better Understanding of Public Service Motivation and Mission Valence in Public Agencies
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DOI:
10.1080/14719037.2014.895033
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发表时间:
2015-10-21
影响因子:
4.9
通讯作者:
Caillier, James Gerard
Caillier, James Gerard
中科院分区:
管理学2区
文献类型:
--
作者:
Caillier, James Gerard

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Research has not fully considered how public service motivation (PSM) and mission valence may work together to influence job satisfaction, extra-role behaviours, and turnover intentions. As a result, a causal model was developed and tested on local, state, and federal government employees in the United States. The results indicate that PSM had a direct effect on mission valence and extra-role behaviours. They also revealed that mission valence fully mediated the relationship between PSM and job satisfaction and partially mediated the relationship between PSM and extra-role behaviours. On the other hand, mission valence did not mediate the relationship between PSM and turnover intentions. These findings are thoroughly discussed in this article.