Improving accuracy of transcripts in qualitative research

Improving accuracy of transcripts in qualitative research
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DOI:
10.1177/1049732303259804
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发表时间:
2004-01-01
影响因子:
3.2
通讯作者:
Estable, A
Estable, A
中科院分区:
医学2区
文献类型:
--
作者:
MacLean, LM;Meyer, M;Estable, A

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每个处理过定性访谈数据的人都遇到过抄写错误的问题,即使他们自己抄写。一个周到,准确,可靠,多语种的转录与快速周转时间是值得她或他的重量黄金。在这篇文章中,作者研究了一些转录情况,似乎带来了自己的一系列一致的问题。根据他们的经验,作者研究了以下问题:语音识别系统的使用;符号的选择;处理和积极倾听与触摸打字;转录员效应;情绪加载的录音材料;受访者,面试官和转录员之间的阶级和/或文化差异;以及在第二语言工作时出现的一些错误。作者提供了与转录员作为定性研究团队的一部分工作的建议。
Everyone who has worked with qualitative interview data has run into problems with transcription error, even if they do the transcribing themselves. A thoughtful, accurate, reliable, multilingual transcriptionist with a quick turnaround time is worth her or his weight in gold. In this article, the authors examine some transcription circumstances that seem to bring about their own consistent set of problems. Based on their experiences, the authors examine the following issues: use of voice recognition systems; notation choices; processing and active listening versus touch typing; transcriptionist effect; emotionally loaded audiotaped material; class and/or cultural differences among interviewee, interviewer, and transcriptionist; and some errors that arise when working in a second language. The authors offer suggestions for working with transcriptionists as part of the qualitative research team.