History and future of human-automation interaction
History and future of human-automation interaction
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DOI：
10.1016/j.ijhcs.2019.05.006
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发表时间：
2019-11-01
影响因子：
5.4
通讯作者：
Kun, Andrew L.
中科院分区：
文献类型：
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作者：
Janssen, Christian P.;Donker, Stella F.;Kun, Andrew L.
我们回顾人类自动化互动研究的历史，评估其当前状态并确定未来的方向。我们首先回顾了过去50年中《国际人力计算机研究杂志》上发表的有关该主题的文章。我们发现，多年来，自动化系统在时间敏感或关键性设置，（2）在体现和位置系统中以及（3）非专业用户中使用了更频繁的自动化系统（1）。展望未来，需要人类自动化互动研究将重点放在（1）人与机器之间的功能和任务分配问题上，（2）信任，不正确使用和混乱的问题，（3）平衡（4）在焦点，注意力管理和注意力管理之间，需要跨学科的方法来涵盖广度和深度，（5）调节和解释性，（6）道德和社会困境，（7）允许人类和人道的经验，以及（ 8）根本不同的人类自动化相互作用。
We review the history of human-automation interaction research, assess its current status and identify future directions. We start by reviewing articles that were published on this topic in the International Journal of Human-Computer Studies during the last 50 years. We find that over the years, automated systems have been used more frequently (1) in time-sensitive or safety-critical settings, (2) in embodied and situated systems, and (3) by non-professional users. Looking to the future, there is a need for human-automation interaction research to focus on (1) issues of function and task allocation between humans and machines, (2) issues of trust, incorrect use, and confusion, (3) the balance between focus, divided attention and attention management, (4) the need for interdisciplinary approaches to cover breadth and depth, (5) regulation and explainability, (6) ethical and social dilemmas, (7) allowing a human and humane experience, and (8) radically different human-automation interaction.