The adequacy of response rates to online and paper surveys: what can be done?
The adequacy of response rates to online and paper surveys: what can be done?
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DOI：
10.1080/02602930701293231
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发表时间：
2008-01-01
影响因子：
4.4
通讯作者：
Nulty, Duncan D.
中科院分区：
文献类型：
--
作者：
Nulty, Duncan D.
本文讨论的是在线和纸质课程及教学评估调查的响应率之间的差异和充分性。其目的是就这些问题提供实用指导。本文的第一部分概述了在线调查的总体情况，回顾了与调查回复率相关的数据，并提供了有助于提高回复率的实用建议。本文的第二部分讨论了何时可以认为响应率足够大，以便调查数据能够为问责和改进目的提供足够的证据。文章最后提出了提高评估策略有效性的建议。这些建议是： 寻求所有调查获得尽可能最高的答复率；在解释反馈时考虑调查设计和方法对所获得反馈的可能影响；并通过利用从多种收集反馈的方法中获得的数据来加强这一行动。
This article is about differences between, and the adequacy of, response rates to online and paper-based course and teaching evaluation surveys. Its aim is to provide practical guidance on these matters. The first part of the article gives an overview of online surveying in general, a review of data relating to survey response rates and practical advice to help boost response rates. The second part of the article discusses when a response rate may be considered large enough for the survey data to provide adequate evidence for accountability and improvement purposes. The article ends with suggestions for improving the effectiveness of evaluation strategy. These suggestions are: to seek to obtain the highest response rates possible to all surveys; to take account of probable effects of survey design and methods on the feedback obtained when interpreting that feedback; and to enhance this action by making use of data derived from multiple methods of gathering feedback.