The Internet's Hidden Rules

The Internet's Hidden Rules
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互联网的潜规则

DOI:
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发表时间:
2018
期刊:
Proc. ACM Hum. Comput. Interact.
影响因子:
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通讯作者:
Eric Gilbert
Eric Gilbert
中科院分区:
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文献类型:
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作者:
Eshwar Chandrasekharan;Mattia Samory;Shagun Jhaver;Hunter Charvat;A. Bruckman;Cliff Lampe;Jacob Eisenstein;Eric Gilbert

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规范对于在线社区的管理方式至关重要。然而,规范也是出现的,是由于互动而产生的,并且在社区之间可能会有很大的变化 - 使其在大规模学习方面具有挑战性。在本文中,我们以大规模的经验方式研究了Reddit的社区规范。通过在10个月内由100个顶级列表的主持人删除的280万注释,我们使用计算和定性方法来识别三种类型的规范:与Reddit大多数部分通用的宏规范;在某些子列表中共享的中索规范;以及针对个体,相对独特的子列表的微型规范。鉴于Reddit的用户群的大小以及不同的子列表所涵盖的广泛主题 - 我们认为这代表了更广泛的互联网文化中规范的首次大规模普查。换句话说,这些发现阐明了什么reddit值以及这些值的广泛范围。我们通过讨论对新的和现有在线社区的设计的影响来结束。
Norms are central to how online communities are governed. Yet, norms are also emergent, arise from interaction, and can vary significantly between communities---making them challenging to study at scale. In this paper, we study community norms on Reddit in a large-scale, empirical manner. Via 2.8M comments removed by moderators of 100 top subreddits over 10 months, we use both computational and qualitative methods to identify three types of norms: macro norms that are universal to most parts of Reddit; meso norms that are shared across certain groups of subreddits; and micro norms that are specific to individual, relatively unique subreddits. Given the size of Reddit's user base---and the wide range of topics covered by different subreddits---we argue this represents the first large-scale census of the norms in broader internet culture. In other words, these findings shed light on what Reddit values, and how widely-held those values are. We conclude by discussing implications for the design of new and existing online communities.