Attitudes to Externally Organising Knowledge Management Tasks: A Review, Reconsideration and Extension of the NIH Syndrome

Attitudes to Externally Organising Knowledge Management Tasks: A Review, Reconsideration and Extension of the NIH Syndrome
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对外部组织知识管理任务的态度:NIH 综合症的回顾、重新考虑和扩展

DOI:
10.1111/j.1467-9310.2006.00443.x
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发表时间:
2006
期刊:
影响因子:
6.3
通讯作者:
H. Ernst
H. Ernst
中科院分区:
管理学3区
文献类型:
--
作者:
U. Lichtenthaler;H. Ernst

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公司可以在内部和外部执行所有主要的知识管理任务,即知识的获取、积累和利用。因此,我们提出了整合或相关的决策在知识积累作为一个著名的制造或购买和保持或出售的决策在知识获取和开发的补充。采取适当的决策,建立组织能力和实现公司的知识潜力的一个关键因素是对知识管理任务的公正态度。虽然过去的研究主要集中在“非此处发明”(NIH)综合症上,将其视为获取外部知识的消极态度,但本文通过扩展先前在两个维度上的研究,采用了更全面的观点。首先,我们考虑所有主要的知识管理任务,并不局限于我们的分析知识获取。第二,我们考虑到,除了过于消极的态度外,也可能存在过于积极的态度。因此,我们确定了以下六个综合征:“NIH”与“买入”的知识获取,“所有存储在这里”与“相关”的知识积累和“只使用这里”与“出卖”的知识利用。在简要回顾了NIH的研究和开发知识管理框架后,定义了综合征,并描述了可能的前因、后果和管理措施。
Companies may carry out all major knowledge management tasks, i.e. knowledge acquisition, accumulation and exploitation, internally and externally. Therefore, we propose the integrate-or-relate decision in knowledge accumulation as a complement to the well-known make-or-buy and keep-or-sell decisions in knowledge acquisition and exploitation. A key factor for taking adequate decisions, for building up organisational capabilities and for realising a firm's knowledge potential are unbiased attitudes to the knowledge management tasks. While past research has focused on the 'not-invented-here' (NIH) syndrome as a negative attitude to acquiring external knowledge, a more holistic view is adopted in the present article by extending prior research on two dimensions. Firstly, we consider all major knowledge management tasks and do not limit our analysis to knowledge acquisition. Secondly, we take into account that, apart from overly negative attitudes, excessively positive attitudes may exist. Accordingly, we identify the following six syndromes: 'NIH' vs. 'buy-in' in knowledge acquisition, 'all-stored-here' vs. 'relate-out' in knowledge accumulation and 'only-used-here' vs. 'sell-out' in knowledge exploitation. After briefly reviewing research into NIH and developing a knowledge management framework, the syndromes are defined, and possible antecedents, consequences and managerial actions are described.
DOI: 10.1287/orsc.3.3.383
发表时间: 1992-08-01
影响因子: 4.1
作者:
KOGUT, B;ZANDER, U
通讯作者: ZANDER, U
DOI: 10.1287/orsc.13.3.339.2780
发表时间: 2002-05-01
影响因子: 4.1
作者:
Zollo, M;Winter, SG
通讯作者: Winter, SG