Calling All Facebook Friends: Exploring Requests for Help on Facebook
Calling All Facebook Friends: Exploring Requests for Help on Facebook
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呼叫所有 Facebook 好友：探索 Facebook 上的帮助请求
DOI：
10.1609/icwsm.v7i1.14436
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发表时间：
2013
期刊：
影响因子：
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通讯作者：
Andrew T. Fiore
中科院分区：
文献类型：
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作者：
N. Ellison;R. Gray;Jessica Vitak;Cliff Lampe;Andrew T. Fiore
过去的研究表明，Facebook的使用与人们对社会资本的看法有关，这一概念利用了人们从与社交网络的互动中获得的资源。在这项研究中，我们研究了一个公开的Facebook状态更新样本（N= 20，000），例如用户要求他们的网络做出回应。这些调动资源的尝试让我们深入了解了Facebook用于社会资本转换的机制。在确定动员请求（N=856）后，我们按成本对其进行分类（即，满足请求所需的努力）和类型（例如，意见、信息、社会协调），以描述这些请求的普遍程度以及它们需要潜在响应者作出努力的程度。最后，我们研究这些用户的特点和语言特征的状态更新，包含动员请求。
Past research suggests Facebook use is linked to perceptions of social capital, a concept that taps into the resources people gain from interactions with their social network. In this study, we examine a sample of public Facebook status updates (N=20,000) for instances in which users request a response from their network. These attempts to mobilize resources offer insight into the mechanisms through which Facebook is used for social capital conversion. After identifying mobilization requests (N=856), we categorize them by cost (i.e., effort needed to satisfy the request) and type (e.g., opinion, information, social coordination) in order to describe the prevalence of these requests and the extent to which they require effort on the part of the potential responders. Finally, we examine characteristics of these users and the linguistic characteristics of status updates that contain mobilization requests.