Assessment of Patients' Perception of Telemedicine Services Using the Service User Technology Acceptability Questionnaire
Assessment of Patients' Perception of Telemedicine Services Using the Service User Technology Acceptability Questionnaire
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DOI：
10.5334/ijic.2219
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发表时间：
2016-04-01
影响因子：
2.4
通讯作者：
Saccavini, Claudio
中科院分区：
文献类型：
--
作者：
Dario, Claudio;Luisotto, Elena;Saccavini, Claudio
前言：本文的目的是评估类似的远程医疗服务在不同慢性病的管理中是否被患者接受和接受，以及是否存在任何负面看法。理论和方法：将患有不同慢性病的参与者登记在威尼托地区，并聚集成集群。每个集群都接受了类似的远程医疗服务，配备了不同的疾病特异性测量设备。受试者包括糖尿病患者(n=163)、慢性阻塞性肺疾病患者(n=180)、充血性心力衰竭患者(n=140)和心脏植入性电子设备患者(n=1635)。服务用户技术可接受性问卷(SUTAQ)最初经过翻译、文化适应和预测，随后用于评估患者对远程医疗的感知。在干预开始后3个月和12个月后收集数据。植入装置的患者的数据仅在12个月时收集。结果：所有集群在12个月时的结果相似，并评估了对远程医疗的积极感知。干预3个月后，第2组(糖尿病)、第5组(COPD)和第7组(CHF)的SUTAQ结果在12个月后得到确认。结论：远程医疗被认为是一种可行的常规护理补充。对远程医疗服务的积极看法不是暂时的，而是随着时间的推移而持续的。
Introduction: The purpose of this paper is to assess if similar telemedicine services integrated in the management of different chronic diseases are acceptable and well perceived by patients or if there are any negative perceptions.Theory and methods: Participants suffering from different chronic diseases were enrolled in Veneto Region and gathered into clusters. Each cluster received a similar telemedicine service equipped with different disease-specific measuring devices. Participants were patients with diabetes (n = 163), chronic obstructive pulmonary disease (n = 180), congestive heart failure (n = 140) and Cardiac Implantable Electronic Devices (n = 1635). The Service User Technology Acceptability Questionnaire (SUTAQ) was initially translated, culturally adapted and pretested and subsequently used to assess patients'-perception of telemedicine. Data were collected after 3 months and after 12 months from the beginning of the intervention. Data for patients with implantable devices was collected only at 12 months.Results: Results at 12 months for all clusters are similar and assessed a positive perception of telemedicine. The SUTAQ results for clusters 2 (diabetes), 5 (COPD) and 7 (CHF) after 3 months of intervention were confirmed after 12 months.Conclusions: Telemedicine was perceived as a viable addition to usual care. A positive perception for telemedicine services isn't a transitory effect, but extends over the course of time.