Robot Transparency and Team Orientation Effects on Human?Robot Teaming
Robot Transparency and Team Orientation Effects on Human?Robot Teaming
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DOI：
10.1080/10447318.2019.1676519
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发表时间：
2019-10-16
影响因子：
4.7
通讯作者：
Neimeier, A.
中科院分区：
文献类型：
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作者：
Guznov, S.;Lyons, J.;Neimeier, A.
人类吗?机器人团队成员经常在团队成员没有物理位置的情况下进行互动，需要有效的沟通来建立和维持有效的人际关系。机器人的性能。先前的研究表明，机器人的交流特性可以对人类产生积极的影响。机器人交互结果，如信任、情况感知、工作负载和性能。在这项研究中，我们调查了机器人通信透明度（从低到高，增加通过短信提供的信息量）和团队导向(即机器人？地面机器人向负责监督控制的人类队友发送的信息的属性。结果显示了增加透明度的好处和局限性，表明了仔细实施透明度方法的重要性。团队导向操纵显示是无效的（并且潜在有害的），也表明在实施旨在提高团队凝聚力和团队包容性的元素时需要谨慎。讨论了局限性和未来发展方向。
Human?robot team members often have to interact in a situation when the team members are not physically collocated requiring effective communication to establish and maintain effective human?robot performance. Previous research suggests that characteristics of robot communication can have positive impact on human?robot interaction outcomes such as trust, situation awareness, workload, and performance. In this study, we investigated the joint effects of robot communication transparency (low to high, increasing the amount of information provided through text messages) and team orientation (i.e., robot?s text messages communicating team membership with We statements) properties of messages sent by a ground robot to a human teammate who was responsible for supervisory control. The results showed both benefits and limitations of increased transparency indicating the importance of careful implementation of transparency methods. Team orientation manipulation showed to be ineffective (and potentially detrimental) also indicating that caution needs to be exercised when implementing elements intended to improve group cohesion and team inclusiveness. Limitations and future directions are discussed.