Balanced Scorecards in Managing Higher Education Institutions: An Indian Perspective
Balanced Scorecards in Managing Higher Education Institutions: An Indian Perspective
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高等教育机构管理中的平衡计分卡：印度的视角
DOI：
10.2139/ssrn.1615304
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发表时间：
2007
影响因子：
2.4
通讯作者：
Kirti Dutta
中科院分区：
文献类型：
--
作者：
Venkatesh Umashankar;Kirti Dutta
目的-本文旨在研究平衡计分卡（BSC）概念，并讨论如何将其应用于印度背景下的高等教育项目/机构。设计/方法/方法-本文基于平衡计分卡概念本身的现有文献，以及其他研究人员报告的平衡计分卡在高等教育中的应用。平衡计分卡方法为机构提供了制定一系列措施的机会，将知识创造、共享和利用的使命转化为一个全面、连贯、可沟通和动员的框架，既适用于外部利益相关者，也适用于彼此。研究限制/影响-由于没有任何具体的印度案例研究，可能的影响只能推测或推断。实际意义-提出了一个有用的模式，可以通过适当的修改来适应印度高等教育机构的管理，无论是大学，附属学院，自治机构还是私立教育机构。原创性/价值-在缺乏平衡计分卡在印度教育机构领域应用的证据的情况下，本论文可能是在该领域实施平衡计分卡方法的辩论和可能策略的起点。
Purpose – The paper aims to look at the balanced scorecard (BSC) concept and discuss in what way it should be applied to higher education programs/institutions in the Indian context.Design/methodology/approach – The paper is based on extant literature on the balanced scorecard concept per se, as well as applications of BSC in higher education as reported by otherresearchers.Findings – The BSC approach offers an institution the opportunity to formulate a cascade of measures to translate the mission of knowledge creation, sharing and utilization into a comprehensive, coherent, communicable and mobilizing framework – for external stakeholders and for one another.Research limitations/implications – In the absence of any specific Indian case study, the possible impact could only be conjectured or deduced.Practical implications – A useful model is proposed that can be adapted with appropriate modifications to the management of tertiary institutions of education in India, whether it be a university, affiliate college, autonomous institution or private educational institution.Originality/value – In the absence of evidence of the application of BSC to the educational institutional domain in India, the current paper may be a starting-point for a debate and possible strategies to implement BSC methodology in this area.