Customer-centered design for mobile applications
Customer-centered design for mobile applications
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DOI：
10.1007/s00779-004-0324-5
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发表时间：
2005-07-01
影响因子：
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通讯作者：
Holtzblatt, Karen
中科院分区：
文献类型：
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作者：
Holtzblatt, Karen
与传统的软件设计相比，为移动的平台设计应用程序提出了独特而艰巨的挑战。这种设备的用户期望能够在没有训练、没有诸如“快速启动”卡的传统包装元件、并且没有帮助系统的情况下运行这种应用。以客户为中心的设计可能是成功设计此类应用程序的唯一方法。本文介绍了我们的经验，使用以客户为中心的设计，以创建一个复杂的移动的应用程序mSports棒球。我们描述了应用程序，并详细介绍了我们如何修改上下文设计（CD），我们以客户为中心的设计过程，以产生一个应用程序用户可以享受没有培训，没有帮助。
Designing applications for mobile platforms presents unique and harder challenges than traditional software design. Users of such devices expect to be able to run such applications with no training, no traditional packaging elements such as "quick start" cards, and no help system. Customer-centered design is probably the only way such applications can be designed successfully. This paper presents our experience using customer-centered design to create a sophisticated mobile application-mSports Baseball. We describe the application and detail how we modified contextual Design (CD), our customer-centered design process, to produce an application users could enjoy with no training and no help.