Work-sampling evaluation of an upgraded outpatient pharmacy computer system.

Work-sampling evaluation of an upgraded outpatient pharmacy computer system.
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升级后的门诊药房计算机系统的工作抽样评估。

DOI:
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发表时间:
1983
期刊:
American journal of hospital pharmacy
影响因子:
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通讯作者:
Charles E. Daniels
Charles E. Daniels
中科院分区:
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文献类型:
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作者:
Thomas W. Kohout;R. Broekemeier;Charles E. Daniels

文献摘要

被引文献

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研究了升级后的门诊药房计算机系统对常规配药活动的影响。升级了以前生成患者账单、处方标签和管理报告的计算机系统,以提供患者资料、过敏和药物相互作用监测、处方标签通知和处方价格。升级后的系统实施后四个月,配药活动进行了分析,使用工作抽样技术。确定处方处理、库存维护、解决问题或杂项活动所花费的时间百分比。这些数据与旧系统研究中获得的数据进行了比较。升级后的系统的5897个观测值与以前的研究中的5632个观测值进行了比较。有显着不同的变化之间的四个活动组的总工作人员和药剂师,技术人员,和数据输入操作员。在修改后的制度下,药剂师花更多的时间在处方编码和更少的时间在病人咨询。数据输入操作员的计算机输入时间较少。不能肯定地说,新系统提高了总体效率。
The effect of an upgraded outpatient pharmacy computer system on routine dispensing activities was studied. A computer system that previously generated patient bills, prescription labels, and management reports was upgraded to provide patient profiles, allergy and drug-drug interaction monitoring, auxiliary-label notification, and prescription prices. Four months after the upgraded system was implemented, dispensing activities were analyzed using a work-sampling technique. The percent of time spent in prescription processing, inventory maintenance, problem solving, or miscellaneous activities was determined. These data were compared with data obtained in a study of the old system. A total of 5897 observations of the upgraded system was compared with 5632 observations in the previous study. There were significantly different changes among the four activity groups for the total staff and for pharmacists, technicians, and the data-entry operator. Under the modified system, pharmacists spent more time in prescription coding and less time on patient counseling. The data-entry operator had less computer-entry time. It could not be stated conclusively that overall efficiency was improved by the new system.