Designing Political Deliberation Environments to Support Interactions in the Public Sphere

Designing Political Deliberation Environments to Support Interactions in the Public Sphere
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设计政治审议环境以支持公共领域的互动

DOI:
10.1145/2702123.2702403
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发表时间:
2015
期刊:
Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems
影响因子:
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通讯作者:
Sara K. Douglas
Sara K. Douglas
中科院分区:
--
文献类型:
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作者:
Bryan C. Semaan;Heather A. Faucett;Scott P. Robertson;Misa Maruyama;Sara K. Douglas

文献摘要

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人们在将多个社交媒体拼凑起来在在线公共领域进行互动时所面临的挑战和成功知之甚少:寻求信息、传播信息和参与政治讨论。我们采访了 29 名美国公民,并与使用 Facebook 和 Twitter 等一种或多种社交媒体技术在在线公共领域互动的人们进行了 17 次大声交谈。我们确定了与公共领域互动相关的许多挑战和解决方法,并利用我们的发现制定了支持公共领域互动的新政治环境的要求。通过不断发展的需求生成,我们开发了一种新的政治审议技术,称为 Poli,它是一个集成的社交媒体环境,有潜力在公共领域实现更有效的互动。我们讨论了我们工具的几个剩余问题和限制,这些问题和限制将推动未来的工作。
Little is known about the challenges and successes people face when piecing together multiple social media to interact in the online public sphere when: seeking information, disseminating information, and engaging in political discussions. We interviewed 29 US citizens and conducted 17 talk-out-loud sessions with people who were using one or more social media technologies, such as Facebook and Twitter, to interact in the online public sphere. We identified a number of challenges and workarounds related to public sphere interactions, and used our findings to formulate requirements for new political environments that support the interactions in the public sphere. Through evolving requirements generation, we developed a new political deliberation technology, dubbed Poli, which is an integrated social media environment with the potential to enable more effective interactions in the public sphere. We discuss several remaining questions and limitations to our tool that will drive future work.