Challenges and Strategies in Managing Nonprofit Operations: An Operations Management Perspective
Challenges and Strategies in Managing Nonprofit Operations: An Operations Management Perspective
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DOI：
10.1287/msom.2018.0758
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发表时间：
2020-09-01
影响因子：
6.3
通讯作者：
Shen, Zuo-Jun (max)
中科院分区：
文献类型：
--
作者：
Berenguer, Gemma;Shen, Zuo-Jun (max)
运营管理(OM)界越来越重视对非营利性运营的分析。然而，是什么让这种类型的操作让OM学者特别感兴趣？我们通过研究非营利组织的目标、参与者和主要活动以及他们面临的最常见挑战来解决这个问题。此外，我们建议通过考虑营利性部门和不同应用领域的工作来应对这些挑战的战术和业务战略。本文的最终目的是激励和激励OM研究人员在这一新颖的文献流中发展重要的理论和经验模型。
The operations management (OM) community is paying increasing attention to the analysis of nonprofit operations. However, what is it about this type of operation that makes it particularly interesting to OM scholars? We address this question by studying the objectives, actors, and main activities of nonprofit operations and the most common challenges they face. In addition, we suggest tactical and operational strategies to address these challenges by considering works in the for-profit sector and in different applied areas. The ultimate goal of this paper is to inspire and stimulate OM researchers to develop significant theoretical and empirical models in this novel stream of literature.