AI-Mediated Communication: Definition, Research Agenda, and Ethical Considerations
AI-Mediated Communication: Definition, Research Agenda, and Ethical Considerations
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DOI：
10.1093/jcmc/zmz022
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发表时间：
2020-01-01
影响因子：
7.2
通讯作者：
Levy, Karen
中科院分区：
文献类型：
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作者：
Hancock, Jeffrey T.;Naaman, Mor;Levy, Karen
我们将人工智能介导的通信（AI-MC）定义为人际通信，其中智能代理代表通信者通过修改，增强或生成消息来完成通信目标。最近出现的AI-MC提出了新的问题，技术如何塑造人类的沟通，并需要重新评估-和潜在的扩展-许多计算机介导的通信（CMC）的关键理论，框架和发现。围绕AI-MC的研究议程应该考虑这些技术的设计以及将AI引入人与人之间沟通的心理，语言，关系，政策和伦理影响。本文旨在阐明这样一个议程。
We define Artificial Intelligence-Mediated Communication (AI-MC) as interpersonal communication in which an intelligent agent operates on behalf of a communicator by modifying, augmenting, or generating messages to accomplish communication goals. The recent advent of AI-MC raises new questions about how technology may shape human communication and requires re-evaluation - and potentially expansion - of many of Computer-Mediated Communication's (CMC) key theories, frameworks, and findings. A research agenda around AI-MC should consider the design of these technologies and the psychological, linguistic, relational, policy and ethical implications of introducing AI into human-human communication. This article aims to articulate such an agenda.