Sharing inequalities: Racial discrimination in review acquisition on Airbnb
Sharing inequalities: Racial discrimination in review acquisition on Airbnb
复制标题
共享不平等：Airbnb 评论获取中的种族歧视
DOI：
10.1177/14614448221075774
复制
发表时间：
2024
影响因子：
5
通讯作者：
Drew Margolin
中科院分区：
文献类型：
--
作者：
Chao Yu;Drew Margolin
在线评论被发现可以缓解共享经济中的种族歧视，但我们认为，对于不同种族的供应商/工人来说，获得评论的机会是不平等的。我们在纽约市的Airbnb上用16,674个主机和396,923条评论测试了这一逻辑。我们发现，大多数主持人(即白人)获得第一次审查和第三次审查(足以引发总评级的发布)的速度比少数主持人(即亚裔和黑人)更快。然而，将列表设置为可立即预订有助于减少评论获取中的种族差异。我们的分析还表明，与亚洲主持人或黑人主持人相比，白人主持人在评论获得的早期阶段获得了更高的综合评分和更多的正面评价。随着评论数量的增加，这种种族差异会随着时间的推移而减弱。我们的发现有助于更全面地理解共享经济中对少数族裔的种族歧视。
Online reviews are found to mitigate racial discrimination in the sharing economy, but we argue that the chance of getting reviews is unequal for suppliers/workers of difference races. We test this logic with 16,674 hosts and 396,923 reviews on Airbnb in New York City. We find that the majority hosts (i.e. White) acquire their first review and third review (enough to trigger the publication of aggregate rating) more quickly than minority hosts (i.e. Asian and Black). However, setting listings instantly bookable helps reduce the racial difference in review acquisition. Our analyses also reveal that compared with Asian or Black hosts, White hosts receive higher aggregate ratings and more positive reviews at early stage of review acquisition. Such racial difference attenuates over time as the number of reviews increases. Our findings contribute to a more comprehensive understanding of racial discrimination against minorities in the sharing economy.
影响因子：
3.6
作者：
Koh, Victoria;Li, Weihua;Capra, Licia
通讯作者：
Capra, Licia