When biological scientists become health-care workers: emotional labour in embryology

When biological scientists become health-care workers: emotional labour in embryology
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DOI:
10.1093/humrep/det051
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发表时间:
2013-05-01
期刊:
影响因子:
6.1
通讯作者:
Frank, N.
Frank, N.
中科院分区:
医学1区
文献类型:
--
作者:
Fitzgerald, R. P.;Legge, M.;Frank, N.

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从事医疗辅助生殖 (MAR) 工作的生物科学家能否发挥医疗保健工作者的作用?如果可以,他们如何从事通常与医疗保健工作相关的情感劳动?新西兰生育协会 (FA) 的科学家以职业特定的方式进行与医疗保健工作相关的技术和情感护理,我们将其称为混合护理方式。他们的情绪劳动包括管理难相处的病人、谈论坏消息、寻找维持希望和意义的策略,以及点击或不点击个别病人。有效的情绪劳动是以病人为中心的护理的关键组成部分,对于高质量 MAR 的体验与优秀的临床和科学技术同样重要。这是一项基于开放式访谈和人种学观察的定性研究,对 2 个实验室的 14 名工作人员进行了 2 个为期 3 周的独立时期。 2007 年。使用主题分析和 NVivo 定性数据库对现场笔记和访谈进行了分析,并比较了每位访谈者的一致性。参与者是在两个实验室之一工作的同意的生物科学家。半结构化访谈在安静的工作时间进行,并允许在监督下进入实验室的所有部分和会议场所。参与者对结果进行审查以及作者对独立分析进行交叉比较的机会增加了该描述与实验室生活的拟合度。该研究表明,情感劳动是 MAR FA 实验室中常规科学劳动的一部分。这是一项定性研究,因此研究结果不能推广到研究参与者以外的人群。虽然关于科学家工作生活的情感成分的报道很少,但可能存在新西兰的做法 MAR 实验室的科学工作以患者为中心,与其他实验室相比,患者接触和参与程度更高。这项研究由奥塔哥大学的研究资助资助,部分由新西兰皇家学会管理的马斯登资助资助。N/A。
Can biological scientists working in medically assisted reproduction (MAR) have a role as health-care workers and, if so, how do they engage in the emotional labour commonly associated with health-care work?The scientists at Fertility Associates (FA) in New Zealand perform the technical and emotional cares associated with health-care work in an occupationally specific manner, which we refer to as a hybrid care style. Their emotional labour consists of managing difficult patients, talking up bad news, finding strategies to sustain hope and meaning, and clicking or not clicking with individual patients.Effective emotional labour is a key component of patient-centred care and is as important to the experience of high-quality MAR as excellent clinical and scientific technique.This is a qualitative study based on open-ended interviews and ethnographic observations with 14 staff in 2 laboratories conducted over 2 separate periods of 3 weeks duration in 2007. Analysis of fieldnotes and interviews was conducted using thematic analysis and an NVivo qualitative database and compared for consistency across each interviewer.The participants were consenting biological scientists working in one of the two laboratories. Semi-structured interviews were conducted in quiet work times, and supervised access was allowed to all parts of the laboratories and meeting places. Opportunities for participant review of results and cross comparison of independent analysis by authors increases the faithfulness of fit of this account to laboratory life.The study suggests that emotional labour is a part of routinized scientific labour in MAR laboratories for FA.This is a qualitative study and thus the findings are not generalizable to populations beyond the study participants.While little has been published of the emotional component of scientists working lives, there may be a New Zealand style of doing scientific work in MAR laboratories which is patient centred and which incorporates much higher patient contact and involvement than is experienced in other laboratories.This study was funded by a research grant from the University of Otago and was also partly funded by a Marsden Grant administered by the Royal Society of New Zealand.N/A.