Identification of Human–System Interaction Errors During Early Design Stages Using a Functional Basis Framework
Identification of Human–System Interaction Errors During Early Design Stages Using a Functional Basis Framework
复制标题
使用功能基础框架识别早期设计阶段的人机交互错误
DOI：
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发表时间：
2020
期刊：
影响因子：
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通讯作者：
I. Tumer
中科院分区：
文献类型：
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作者：
N. F. S. Zurita;R. Stone;H. Demirel;I. Tumer
工程师们开发了不同的设计方法，能够识别工程系统的故障模式。工业中最常用的方法是失效模式和影响分析，以及失效模式影响和危害度分析。然而，这种方法在将最终用户纳入分析方面有很大的限制，并且不适合于识别由人-系统物理相互作用引起的潜在故障模式。工程方法通常在设计的早期阶段缺乏对人-系统相互作用的足够重视，尽管在设计过程中引入人的因素原则被认为是必要的分析。因此，设计者依赖于开发详细且昂贵的物理或虚拟原型来评估人与系统的物理交互，并识别由这种交互导致的潜在故障模式，其中在原型开发之后结合设计修改可能是耗时、昂贵的，并且如果需要重大改变，则需要重新构建整个原型。在开发原型之前，确定系统与用户的交互以及与这种交互相关的可能的故障模式可以显著改进设计过程。在以前的工作中，作者介绍了功能-人为错误设计方法(FHEDM)，这是一种能够使用功能基础框架区分可能的人-系统交互故障模式的工具。在这项工作中，我们检查了从设计存储库提取的148个产品中FHEDM的实现。结果被分组在复合功能-用户交互误差(FUIE)矩阵中，该矩阵可以用作初步设计数据库，其呈现关于在功能-流程组合中存在的可能的人为错误的信息。
Engineers have developed different design methodologies capable of identifying failure modes of engineering systems. The most common methods used in industry are failure modes and effects analysis, and failure modes effects and criticality analysis. Nevertheless, such methodologies have a significant limitation regarding incorporating the final user in the analysis and are not suited to identifying potential failure modes caused by physical human–system interactions. Engineering methods usually have a lack of sufficient attention to human–system interactions during the early design stages, even though introducing human factors principles is recognized as an essential analysis during the design process. As a result, designers rely on developing detailed and expensive physical or virtual prototypes to evaluate physical human–system interactions and identify potential failure modes caused by such interactions incorporating design modifications after a prototype is developed can be time-consuming, costly, and if significant changes are needed, the entire prototype requires to be constructed again. Identifying system–user interactions and possible failure modes associated with such interactions before developing a prototype can significantly improve the design process. In previous work, the authors introduced the function–human error design method (FHEDM), a tool capable of distinguishing possible human–system interaction failure modes using a functional basis framework. In this work, we examined the implementation of FHEDM within 148 products extracted from the design repository. The results are grouped in the composite function–user interaction error (FUIE) matrix, which can be used as a preliminary design database presenting information regarding the possible human error present in function-flow combinations.