Knowledge of information behaviour and its relevance to the design of people-centred information products and services
Knowledge of information behaviour and its relevance to the design of people-centred information products and services
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了解信息行为及其与以人为本的信息产品和服务设计的相关性
DOI：
10.1108/00220410710723876
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发表时间：
2007
期刊：
影响因子：
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通讯作者：
M. Hepworth
中科院分区：
文献类型：
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作者：
M. Hepworth
目的——本文的目的首先是强调一些推动以人为本的信息解决方案设计的社会现象；其次，开发一个广泛的信息行为研究本体，用于确定设计此类解决方案时应考虑的因素。最后，作者阐述了如何将这些知识应用于以人为本的包容性信息产品和服务的设计。设计/方法论/途径——作者利用信息行为文献来强调关键驱动因素，并开发和说明本体论框架。然后通过提供如何将这些知识应用于设计以人为本的包容性信息产品和服务的示例来证明该框架的重要性。研究局限性/影响——这是一篇概念性论文，基于对先前研究的知情、主观分析。然而，将理论与实践联系起来确实提供了一个迹象......
Purpose – The purpose of this paper is first to highlight some of the social phenomena that are driving the design of people‐centred information solutions; second, to develop a broad ontology of information behaviour research that serves to identify factors that should be taken into account when designing such solutions. Finally, the author illustrates how this knowledge is being applied in the design of people‐centred inclusive information products and services.Design/methodology/approach – The author draws on the information behaviour literature to highlight key drivers and to develop and illustrate the ontological framework. The significance of this framework is then demonstrated by providing examples of how this knowledge has been applied in the design of people‐centred inclusive information products and services.Research limitations/implications – This is a conceptual paper and based on the informed, subjective analysis of previous research. However, relating theory to practice does provide an indica...