Workplace Aggression in Cuban Health Care Settings
Workplace Aggression in Cuban Health Care Settings
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古巴医疗机构中的工作场所攻击行为
DOI：
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发表时间：
2017
影响因子：
2.1
通讯作者：
L. Gómez
中科院分区：
文献类型：
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作者：
G. Gillespie;A. Papa;L. Gómez
目的：工作场所侵略（WPA）是一个国际性的问题，然而，没有发表的报告WPA在古巴被发现。这项研究介绍了WPA在古巴，并确定预防战略，在美国通过。设计：采用定性案例研究设计。程序包括访问古巴哈瓦那地区的几个保健机构。对18名古巴主要线人进行了访谈，并用数码照片记录了环境。调查结果：WPA是一种罕见的情况，通常表现为口头虐待。使用非法物质和延长等待时间是美国与WPA相关的常见因素，但在古巴问题较少。讨论与结论：WPA发病率低的主要原因可能是古巴文化本身的关怀，对等待时间的容忍，以及较少获得非法和受管制的物质。对实践的影响：采用古巴的模式承认WPA风险并实施预防计划可以减少美国的WPA发生率。
Purpose: Workplace aggression (WPA) is an international problem; however, no published reports of WPA in Cuba were found. This research describes WPA in Cuba and identifies prevention strategies for adoption in the United States. Design: A qualitative case study design was used. Procedures included visiting several health care settings in the region of Havana, Cuba. Interviews were conducted with 18 Cuban key informants and digital photographs documented the environment. Findings: WPA is a rare occurrence and typically demonstrates as verbal abuse. The use of illicit substances and prolonged wait times, common U.S. factors associated with WPA, are less problematic in Cuba. Discussion and Conclusion: Primary reasons for the low incidence of WPA may be the caring Cuban culture itself, tolerance for wait times, and less access to illicit and controlled substances. Implications for Practice: Adopting Cuba’s model to acknowledge WPA risk and implement prevention plans could reduce WPA incidence in the United States.