Effects of adding on-the-job feedback to conventional analog staff training in a nursing home

Effects of adding on-the-job feedback to conventional analog staff training in a nursing home
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DOI:
10.1177/0145445505281058
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发表时间:
2006-09-01
影响因子:
2.3
通讯作者:
Du Toit, Elaine
Du Toit, Elaine
中科院分区:
心理学3区
文献类型:
--
作者:
Arco, Lucius;Du Toit, Elaine

文献摘要

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本研究的目的是检查传统的模拟员工培训后的在职反馈的影响,并证实早期的研究结果,主管的表现保持没有来自他人的反馈。这项研究发生在一家养老院,有四名工作人员和一名有问题行为的居民。一个多基线设计与措施的工作人员和居民的行为,辅以社会有效性报告。员工培训计划包括传统的小组研讨会加上个人的在职反馈。在维护期间,工作人员继续记录居民的行为,但没有进一步的在职反馈。结果表明,在讲习班培训后,工作人员的业绩有所提高,但只有一名工作人员参加了培训。通过在职反馈,所有参加培训的工作人员都达到并保持了能力。程序有效且可接受,居民行为出现相应变化。
The aims of this study were to examine effects of on-the-job feedback after conventional analog staff training and to corroborate earlier findings of competent performance maintained without feedback from others. The study took place in a nursing home with four staff participants and a resident with problem behaviors. A multiple baseline design with measures of staff and resident behavior was used, supplemented with social validity reports. The staff training program consisted of conventional group workshops plus individual on-the-job feedback. During maintenance, staff members continued recording resident behaviors but without further on-the-job feedback. Results show that after workshop training, staff performance increased, but only one staff participant demonstrated competency. With on-the-job feedback, all staff participants achieved and maintained competency. Procedures were effective and acceptable, and resident behaviors showed corresponding changes.