e-collaboration: the reality of virtuality
e-collaboration: the reality of virtuality
复制标题
DOI：
10.1109/tpc.2002.805147
复制
发表时间：
2002-12
影响因子：
1.7
通讯作者：
Anne;-F.;Rutkowski;Douglas;-R.;Vogel;M. Genuchten;Theo;A. M.;Bemelmans;Marc Favier
中科院分区：
文献类型：
--
作者：
Anne;-F.;Rutkowski;Douglas;-R.;Vogel;M. Genuchten;Theo;A. M.;Bemelmans;Marc Favier
随着新技术的发展，特别是信息和通信技术(信通技术)的发展，团队已经演变为包括新形式的互动和协作。通过关注全球虚拟团队的交流维度，本文论证了电子协作不仅仅是传统面对面协作的技术替代。它特别强调组织各项活动的重要性，以平衡电子协作期间的电子通信(即视频会议、电子邮件、聊天室、分散使用团体支助系统)，弥合文化和陈规定型观念的差距，增加参与者之间有益的角色重新分配，以及预防和解决冲突。在过去的四年里，作者们开发了一个项目，涉及数百名来自不同国家文化的参与者，他们在一个特定的项目上共同工作了六周。在本文中，我们介绍了我们的经验并得出结论，特别关注支持教育和工业中有效虚拟团队所需的电子通信结构。
With the development of new technologies, and particularly information and communication technologies (ICTs), teams have evolved to encompass new forms of interaction and collaboration. By focusing on the communicative dimensions of global virtual teams, this paper demonstrates that e-collaboration is more than a technological substitution for traditional face-to face collaboration. It places special emphasis on the importance of structuring activities for balancing electronic communication during e-collaboration (i.e., videoconference, email, chat session, distributed use of group support system) to bridge cultural and stereotypical gaps, to increase profitable role repartition between the participants, and to prevent and solve conflicts. During the past four years, the authors have developed a project involving hundreds of participants from different national cultures working together for six weeks on a specific project. In this paper, we present our experiences and draw conclusions, giving special attention to the structure of the electronic communication required to support efficient virtual teaming in education and industry.