How the Interplay of Google and Wikipedia Affects Perceptions of Online News Sources
How the Interplay of Google and Wikipedia Affects Perceptions of Online News Sources
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谷歌和维基百科的相互作用如何影响在线新闻来源的看法
DOI：
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发表时间：
2018
期刊：
影响因子：
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通讯作者：
Annabel Rothschild
中科院分区：
文献类型：
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作者：
Annabel Rothschild
现在，人们通过社交媒体和其他在线平台在网络上遇到不熟悉的新闻网站比以往任何时候都多。因此，人们能够有效地审查新闻来源的可信度是非常重要的。为了进行有益的可信度评估，网络素养专家建议用户进行“横向阅读”，即通过搜索第三方信息来验证新闻来源的可信度。谷歌搜索引擎的流行使其成为参与横向阅读过程的用户的热门选择。然而，很少有人知道谷歌搜索引擎结果页面（SERP）的组成如何影响用户的可信度评估。SERP由有机结果以及其他几个信息面板组成。在本文中，我们提出了两个用户研究，我们要求参与者仅根据其Google SERP对新闻来源的可信度做出假设。我们的研究结果表明，知识面板功能的存在被认为是重要的参与者的可信度决定。此外，我们讨论了以维基百科为中心的倡议，作为对本文总结的第一项研究的回应。这一举措有可能帮助用户正确识别合法的地方报纸。
Nowmore than ever, people are encountering unfamiliar news sites on the web through social media and other online platforms. Thus, it is very important that people are able to examine the credibility of news sources efficiently and effectively. To enable beneficial credibility assessments, web literacy experts are suggesting that users engage in “lateral reading”, the process of verifying the credibility of a news source by searching for third-party information about it. The popularity of Google’s search engine makes it a popular choice for users engaging in the lateral reading process. However, little is known about the ways the composition of the Google Search Engine Result Page (SERP) affects users’ credibility assessments. The SERP is composed of organic results, as well as several other panels of information. In this paper, we present two user studies in which we asked participants to make assumptions about the credibility of a news source based only on its Google SERP. Our findings suggest that the presence of Knowledge Panel features is perceived to be important to participants’ credibility determinations. Further, we discuss theWikipedia-focused initiative launched as a response to the first study summarized in this paper. This initiative has the potential to help users correctly identify legitimate local newspapers.