Advice in Interaction: Quantity and Placement of Problem-Solving Behaviors
Advice in Interaction: Quantity and Placement of Problem-Solving Behaviors
复制标题
互动建议：解决问题行为的数量和位置
DOI：
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发表时间：
2019
影响因子：
6.2
通讯作者：
Liliya Yakova
中科院分区：
文献类型：
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作者：
Erina L. MacGeorge;Lisa M. Guntzviller;Sara Branch;Liliya Yakova
以往的研究对互动行为对建议反应的影响关注不够。我们借鉴了建议评估和支持性沟通的理论，提出了关于以问题为中心的行为(建议、计划、提议和请求)的影响及其交互位置对建议结果的影响的假设。在与朋友进行自然支持互动后，建议接受者(N=165)完成了建议质量、实施建议的意图、顾问的帮助和对话满意度的测量。根据建议、提议、计划和请求的数量对交互进行编码。建议、计划和请求以理论上相关的方式影响结果。研究结果将从改进理论方面进行讨论，并对顾问的实际意义进行讨论。
Prior research has given insufficient attention to the effects of interaction behavior on responses to advice. We drew on theories of advice evaluation and supportive communication to propose hypotheses about the influence of problem-focused behavior (advice, planning, offers, and requests) and its interactional placement for advice outcomes. After naturalistic support interactions with friends, advice recipients (N = 165) completed measures of advice quality, intention to implement advice, advisor helpfulness, and conversational satisfaction. The interactions were coded for quantity of advice, offers, plans, and requests. Advice, planning, and requests affected outcomes in theoretically relevant ways. Findings are discussed with respect to improving theory, and practical implications for advisors.