Complexities in Communication and Collaboration in the Hurricane Warning System

Complexities in Communication and Collaboration in the Hurricane Warning System
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DOI:
10.1080/10510974.2014.957785
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发表时间:
2014-01-01
影响因子:
1.6
通讯作者:
Eosco, Gina M.
Eosco, Gina M.
中科院分区:
其他
文献类型:
--
作者:
Anthony, Kathryn E.;Cowden-Hodgson, Kelley R.;Eosco, Gina M.

文献摘要

被引文献

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当前研究的目的是通过了解预警系统边界预报员(包括国家气象局(NWS)预报员、应急管理人员和广播气象学家)的通信经验来调查德克萨斯州飓风预警系统。对飓风警报系统中的10个主要行为者和边界扳手进行了90分钟至120分钟的深入访谈。采用恒定比较法对数据进行编码和分析。我们的研究显示,沟通和合作的努力是紧张的,因为演员们在追求看似不相容的目标的过程中经历了紧张。面谈中出现的突出矛盾包括信息传播的及时性与信息的准确性、获取信息的机会与对信息归属的关切。
The purpose of the current study is to investigate the Texas hurricane warning system by understanding the communicative experiences of the warning-system boundary spanners, including National Weather Service (NWS) forecasters, emergency managers, and broadcast meteorologists. In-depth interviews lasting between 90 minutes and 120 minutes were conducted with 10 key actors and boundary spanners in the hurricane warning system. Constant comparison was employed to code and analyze the data. Our study revealed that communication and collaboration efforts were strained as the actors experienced tensions pursuing seemingly incompatible goals. The prominent tensions that emerged from interviews included the timeliness of information dissemination versus information accuracy and the access to information versus concerns of information attribution.