Telehealth: A Very Useful Tool That Enables and Improves Patient Access
Telehealth: A Very Useful Tool That Enables and Improves Patient Access
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远程医疗:一个非常有用的工具,可以实现和改善患者的访问
DOI:
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发表时间:
2016
影响因子:
2.9
通讯作者:
C. Doarn
中科院分区:
文献类型:
--
作者:
C. Doarn
Coffman et al address a significant challenge in American medicine in this issue of the journal. In their article, “Who Is Using Telehealth in Primary Care? Safety Net Clinics and Health Maintenance Organizations,” they discuss the results of a survey conducted by the American Academy of Family Physicians and analyzed by the Robert Graham Center. This survey leads us to believe that there is a significant difference between family physicians who used and who did not use telehealth services in 2014, the year of the survey. This can be seen as a good indicator of how telehealth is being adopted and how it is not adopted within general medical practice in a small sample. At the onset, we need to understand the terminology surrounding the use of technology for the remote delivery of health care. The terms telehealth and telemedicine are often used interchangeably. They are, however, different. Telemedicine has been around for a long time and has been defined in many ways by many individuals and organizations. Telehealth is a more inclusive term. In addition, even more terms have entered the lexicon in recent years, including virtual health, e-Health, m-Health, and, of course, terms such as telemonitoring. Regardless of the word, a patient’s health can be managed effectively using telehealth. Purcell et al conducted a systematic review of telemonitoring of patients with chronic cardiovascular disease. Patients should have access to health care services in highly developed countries, and that access should not be limited by distance or geography. This is where telehealth can play a significant role. However, the adoption of telehealth across the landscape of American health care is fraught with many barriers and challenges, including access issues, education, legal issues, reimbursement, attitudes, geography, and a driving penchant to adopt technology. We must look at these barriers in many contexts. Whether telehealth or other new approaches to health care delivery are embraced may be driven by an individual’s zip code. Not all 50 states have the same rules and regulations surrounding telehealth. The American Telemedicine Association recently completed an informative “gap” analysis of telemedicine coverage and reimbursement. This 2016 analysis provides a review of where each of the 50 states are with regard to these two important issues. Primary care plays a central role in our health care system. With the predicted shortage of physicians across the United States and the world, we must think of new and effective ways of treating our patients, including changes in our education model or our practice model. In a recent article, Bashshur et al review the empirical evidence of telemedicine interventions in primary care. They reviewed 2300 articles on studies published from 2005 to 2015, and only 86 met the inclusion criteria for their analysis. This review also indicated a significant variance in adoption and use; however, it was clear that patients found telemedicine to be more acceptable than did providers. Even though telemedicine and telehealth have become integral parts of primary care worldwide, the adoption of telehealth in the United States still faces challenges, including validation of technologies and methodologies. If family medicine physicians have an awareness of and are not using telehealth, is it because of reimbursement or legal barriers such as liability and From the Department of Family and Community Medicine, University of Cincinnati, Cincinnati, OH. Funding: none. Conflict of interest: none declared. Corresponding author: Charles R. Doarn, MBA, Department of Family and Community Medicine, University of Cincinnati, 231 Albert Sabin Way, MSB#4453B, Cincinnati, OH 45140-0582 E-mail: charles.doarn@uc.edu .