Human factors systems approach to healthcare quality and patient safety

Human factors systems approach to healthcare quality and patient safety
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DOI:
10.1016/j.apergo.2013.04.023
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发表时间:
2014-01-01
期刊:
影响因子:
3.2
通讯作者:
Gurses, Ayse P.
Gurses, Ayse P.
中科院分区:
工程技术2区
文献类型:
--
作者:
Carayon, Pascale;Wetterneck, Tosha B.;Gurses, Ayse P.

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人因系统方法对于提高医疗质量和患者安全至关重要。SEIPS(患者安全系统工程倡议)工作系统和患者安全模型是一种人因系统方法,已成功应用于医疗保健研究和实践。描述了SEIPS模型的几个研究和实际应用。强调了SEIPS模型对医疗保健系统和流程重新设计的重要意义。描述了使用SEIPS模型重新设计医疗保健系统的原则。平衡工作系统,鼓励工人发挥积极和适应的作用,是提高医疗质量和患者安全的关键原则。(C)2013年爱思唯尔有限公司和人体工程学学会。版权所有。
Human factors systems approaches are critical for improving healthcare quality and patient safety. The SEIPS (Systems Engineering Initiative for Patient Safety) model of work system and patient safety is a human factors systems approach that has been successfully applied in healthcare research and practice. Several research and practical applications of the SEIPS model are described. Important implications of the SEIPS model for healthcare system and process redesign are highlighted. Principles for redesigning healthcare systems using the SEIPS model are described. Balancing the work system and encouraging the active and adaptive role of workers are key principles for improving healthcare quality and patient safety. (C) 2013 Elsevier Ltd and The Ergonomics Society. All rights reserved.