Work design and patient safety
Work design and patient safety
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DOI：
10.1080/14639220701193157
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发表时间：
2007-01-01
影响因子：
1.6
通讯作者：
Hundt, A. Schoofs
中科院分区：
文献类型：
--
作者：
Carayon, P.;Alvarado, C. J.;Hundt, A. Schoofs
本文描述了工作设计和患者安全之间的联系。重点是护理工作；然而，许多概念和方法同样适用于其他医疗保健专业。工作设计依赖于大量的知识，包括人体工程学、工作压力和工作/组织设计。首先，提出了工作设计和患者安全的总体框架。拟议的框架假设，在设计或重新设计工作时，需要检查工作系统的不同要素，即个人、任务、工具和技术、物理环境和组织条件。报告的第二部分讨论了工作设计过程，即它的组成部分，用于评估工作系统以及设计和实施解决方案的工具和方法的“工具箱”，以及成功工作（重新）设计项目的原则。最后，向医疗保健决策者提出了一些建议。
This paper describes the linkages between work design and patient safety. The focus is on nursing work; however, many of the concepts and methods are equally applicable to other healthcare professions. Work design relies on a large body of knowledge, including ergonomics, job stress and job/organizational design. First, a general framework of work design and patient safety is proposed. The proposed framework assumes that when designing or redesigning work one needs to examine different elements of a work system, i.e. the individual, the tasks, tools and technologies, the physical environment and organizational conditions. The second part of the report discusses the work design process, i.e. what it consists of, the 'toolbox' of tools and methods used to evaluate the work system and design and implement solutions, and principles for successful work (re) design projects. Finally, a number of recommendations to healthcare decision makers are proposed.