ASSESSMENT AND EVALUATION OF DRUG INFORMATION SERVICE PROVIDED BY PHARMACY PRACTICE DEPARTMENT BASED ON ENQUIRER’S PERSPECTIVE
ASSESSMENT AND EVALUATION OF DRUG INFORMATION SERVICE PROVIDED BY PHARMACY PRACTICE DEPARTMENT BASED ON ENQUIRER’S PERSPECTIVE
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基于询问者视角对药房执业部门药品信息服务的评估与评价
DOI：
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发表时间：
2012
期刊：
影响因子：
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通讯作者：
N. Patil
中科院分区：
文献类型：
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作者：
Jeevangi;N. Patil
药物信息服务是指药剂师向医疗保健专业人员提供任何药物相关信息以提供更好的患者护理的活动。提供药物信息是一项临床药学服务，是多学科患者护理方法的一部分。关于药物安全性的准确信息对于医疗保健专业人员识别，预防和管理药物不良反应（ADR），从而确保安全使用药物是非常重要的。本研究的目的是从咨询者的角度对药品信息服务进行评估和评价。数据通过药物信息请求表和反馈问卷表从药物信息中心收集。在Gulbarga的Baskhwar教学和综合医院（BTGH）进行了一项为期9个月的基于医院的前瞻性研究。研究期间共收到122份质询。来自内科82例（67.21%），来自外科2例（1.64%）。询问内容以知识更新为主69例（56.56%），答复时间在1天内83例（68.03%），答复以印刷品形式77例（63.11%）。大多数询问是关于药物49（36.03%）的剂量和给药，最首选的资源是Micromedex 75（52.45%）。该中心提供的服务质量受到大多数用户的赞赏。然而，有必要提高对医院服务的认识，并鼓励医疗保健专业人员利用这些服务来更好地护理病人。
Drug information service refers to activities carried out by pharmacists in providing any drug related information to healthcare professionals to provide better patient care. Providing drug information is a clinical pharmacy service and delivered as part of the multidisciplinary approach to patient care. Accurate information about safety of drugs is very essential for health care professionals in identifying, preventing and managing Adverse Drug Reactions (ADRs), thereby ensuring safe use of medications. The aim of the study was to assess and evaluate the drug information service from enquirer’s perspective. The data was collected from drug information centre through drug information request forms and feedback questionnaires form. A nine months hospital based prospective study was carried out at Basaveshwar Teaching and General Hospital (BTGH), Gulbarga. A total number of 122 queries were received during the study period. Most of the queries were received from general medicine department 82(67.21%) and least were from general surgery 2(1.64%). Most of the queries were for update of knowledge 69 (56.56%) and time frame for reply was within a day 83 (68.03%), answers were given in printed format 77(63.11%). The majority of queries were regarding dose and administration of drug 49 (36.03%) and most preferred resource was Micromedex 75 (52.45%). The quality of the services provided by the centre was appreciated by majority of its users. However there is a need to bring greater awareness about the service in the hospital and to encourage the healthcare professionals to utilize the services for better patient care.