Tool for accurately predicting website navigation problems, non-problems, problem severity, and effectiveness of repairs
Tool for accurately predicting website navigation problems, non-problems, problem severity, and effectiveness of repairs
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用于准确预测网站导航问题、非问题、问题严重性和修复有效性的工具
DOI:
10.1145/1054972.1054978
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发表时间:
2005
期刊:
影响因子:
--
通讯作者:
P. Polson
中科院分区:
文献类型:
--
作者:
M. H. Blackmon;M. Kitajima;P. Polson
The Cognitive Walkthrough for the Web (CWW) is a partially automated usability evaluation method for identifying and repairing website navigation problems. Building on five earlier experiments [3,4], we first conducted two new experiments to create a sufficiently large dataset for multiple regression analysis. Then we devised automatable problem-identification rules and used multiple regression analysis on that large dataset to develop a new CWW formula for accurately predicting problem severity. We then conducted a third experiment to test the prediction formula and refined CWW against an independent dataset, resulting in full cross-validation of the formula. We conclude that CWW has high psychological validity, because CWW gives us (a) accurate measures of problem severity, (b) high success rates for repairs of identified problems (c) high hit rates and low false alarms for identifying problems, and (d) high rates of correct rejections and low rates of misses for identifying non-problems.
影响因子:
2.2
作者:
Landauer, TK;Foltz, PW;Laham, D
通讯作者:
Laham, D