A tool to evaluate design performance in SMEs
A tool to evaluate design performance in SMEs
复制标题
评估中小企业设计绩效的工具
DOI：
10.1108/17410400610653192
复制
发表时间：
2006
影响因子：
3.1
通讯作者：
D. Probert
中科院分区：
文献类型：
--
作者：
J. Moultrie;P. Clarkson;D. Probert
目的-创造设计良好的产品被广泛认为是公司成功的重要贡献者。原则上，作为更广泛的新产品开发（NPD）过程的一部分，有效的设计过程应该产生设计良好的产品。本文的目的是提出一种工具，使设计团队评估他们的设计过程中的车间设置，以期有针对性的improvements.Design/methodology/approach -这个工具是基于文献，并已迭代开发使用混合的研究方法，包括详细的探索性案例和应用程序中的行动researchmode.Findings -所产生的工具包括两个主要组成部分。基于过程成熟度原则的“过程审核”，目标是NPD中与设计相关的活动。过程审核使公司团队能够识别设计过程中的改进机会。产品审核可以评估对产品特性的看法。审计工具并不寻求成为一个良性的。
Purpose – The creation of well‐designed products is widely acknowledged as an important contributor to company success. In principle, an effective design process, as part of the wider new product development (NPD) process, should result in well‐designed products. This paper aims to present a tool to enable a design team to evaluate their design process in a workshop setting, with a view to targeting improvements.Design/methodology/approach – This tool is based on literature and has been iteratively developed using a mixed research approach, including detailed exploratory cases and application in action research mode.Findings – The resulting tool comprises two main components. A “process audit” based on process maturity principles, which targets the design‐related activities in NPD. The process audit enables a company team to identify improvement opportunities in the design process. A product audit enables perceptions towards product characteristics to be assessed. The audit tool does not seek to be a benc...