Examining the effect of community participation on beneficiary satisfaction with the work of water management committee in urban community-based operated water schemes

Examining the effect of community participation on beneficiary satisfaction with the work of water management committee in urban community-based operated water schemes
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DOI:
10.1007/s40899-020-00408-5
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发表时间:
2020-05-28
影响因子:
2.1
通讯作者:
Hayombe, Patrick
Hayombe, Patrick
中科院分区:
其他
文献类型:
--
作者:
Ananga, Erick O.;Agong, Stephen G.;Hayombe, Patrick

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社区参与在发展论述和实践中已变得流行起来,特别是在水资源管理方面。受益者更多地参与决策和实施水管理做法,可望提高效率和公平。然而,挥之不去的问题仍然是--CP一定会带来更大的受益者满意度吗?人们对这种联系知之甚少。本文旨在研究社区参与和受益者对水管理委员会工作的满意度之间的关系。以肯尼亚基苏木市的四个基于城市的社区供水方案作为经验参考。我们采用了定量研究的方法,进行了详细的调查,并运用逻辑回归分析技术对数据进行了分析。我们使用了7个参数/指标来实施参与,1个参数/指标用于确定对水管理委员会工作的满意程度。我们的结果表明,五个参与性变量与受益人对水管理委员会工作的满意度相关,包括提供劳动力(P<.05)、反对破坏行为的意愿(P<.05)、会议出席率(P<.05)、财政捐助(P<.05)和按时支付水费(p<.05)。这些调查结果表明,社区供水项目的管理者需要与发展伙伴一起鼓励已确定的参与性变量,以此作为提高受益者满意度和最重要的是提高实效/可持续性的一种手段。
Community participation (CP) has become popular in development discourse and practice, particularly in relation to water resource management. Greater involvement of beneficiaries in decision-making and implementation of water management practices is expected to increase efficiency and equity. However, the lingering question remains-Does CP necessarily result in outcomes of greater beneficiary satisfaction? Relatively little is known about the linkage. This article seeks to examine the relationship between community participation and beneficiary satisfaction with the work of the water management committee. Four urban-based community operated water schemes in the city of Kisumu, Kenya, are used as empirical referent. We applied quantitative research methodology by conducting a detailed survey and logistic regression analytic technique to analyze the data. We used seven parameters/indicators to operationalize participation and one to ascertain satisfaction with the work of the water management committee. Our results indicate that five participatory variables correlate with beneficiary satisfaction with the work of the water management committees including provision of labor (p < .05), willingness to intervene against vandalism (p < .05), meeting attendance (p < .05), financial contribution (p < .05) and payments of water bills on time (p < .05). These findings suggest that managers of community water supplies projects together with development partners need to encourage the identified participatory variables as a means of augmenting beneficiary satisfaction and most importantly improving effectiveness/sustainability.