Translating 6 key insights from research on leadership and management in times of crisis

Translating 6 key insights from research on leadership and management in times of crisis
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转化危机时期领导力和管理研究的 6 个关键见解

DOI:
10.1136/leader-2020-000349
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发表时间:
2021
期刊:
影响因子:
2.7
通讯作者:
Salas, Eduardo
Salas, Eduardo
中科院分区:
--
文献类型:
--
作者:
Reyes, Denise Lucia;Bisbey, Tiffany;Day, David;Salas, Eduardo

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背景某些领导行为对医疗团队在危机情况下保持有效特别有帮助,例如Covid-19大流行。本文总结了基于证据的见解的基础上,他们的重要性和流行性的危机领导文学提供建议,适用于医疗团队的领导者广泛的解释。我们建议领导者在极度困难、不确定性以及身体和心理危险的情况下采取这些行为。(即团队领导、变革型领导、共享型领导、危机领导力)为医疗保健领导者提供六个关键见解沿着证据和实用指南,以帮助他们的团队应对危机:(1)在传达愿景时保持乐观,(2)通过尊重团队成员的专业知识来适应不断变化的情况,(3)通过提供关系资源来支持组织的复原力,(4)在场以表明承诺,(5)同情以帮助防止倦怠,(6)透明以保持可信赖。
BackgroundCertain leadership behaviours are particularly helpful for healthcare teams remain effective through crisis situations, such as the Covid-19 pandemic. This paper summarizes evidence-based insights based on their importance and prevalence in the crisis leadership literature to provide recommendations that apply to medical team leaders broadly construed. We recommend that leaders adopt these behaviours in conditions of intense difficulty, uncertainty, as well as physical and psychological peril.ResultsWe draw from research on workplace resilience, as well as leadership literature (ie, team leadership, transformational leadership, shared leadership, and crisis leadership) to provide six key insights along with evidence and practical guidance for healthcare leaders to help their teams in the midst of a crisis: (1) remain optimistic when communicating a vision, (2) adapt to the changing situation by deferring to team members’ expertise, (3) support organizational resilience by providing relational resources, (4) be present to signal commitment, (5) be empathetic to help prevent burnout, and (6) be transparent in order to remain trustworthy.
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