Resilience against crises: COVID-19 and lessons from natural disasters

Resilience against crises: COVID-19 and lessons from natural disasters
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DOI:
10.1080/0960085x.2020.1814171
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发表时间:
2020-09-12
影响因子:
9.5
通讯作者:
Chughtai, Hameed
Chughtai, Hameed
中科院分区:
管理学3区
文献类型:
--
作者:
Sakurai, Mihoko;Chughtai, Hameed

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流行病和自然灾害——它们有什么共同之处?两者都扰乱了社会和组织实践。两者都需要社会的韧性。信息系统可以通过加强人民、社区和组织适应不确定性的能力,促进和增强他们的复原力,从而使社会能够过渡到适当恢复秩序。新冠肺炎疫情在社会各层面造成严重干扰。影响范围从国家封锁到保持社交距离和自我隔离。日常实践和业务流程被切断或停止。韧性是必需的。但是,面对大流行,我们如何才能增强复原力?我们可以从自然灾害等其他危机中学到什么教训?本文的目的是通过对2011年东日本大地震的研究,找出重要的见解,并说明这些见解与当前危机的关系。我们确定了信息系统在培养抵御危机的韧性方面的作用,并就更普遍的韧性转型提出了一些建议。
Pandemics and natural disasters - what do they have in common? Both disrupt social and organisational practices. Both call for resilience in society. Information systems can foster and enhance the resilience of people, communities and organisations by strengthening their ability to adapt to uncertainty, enabling a transition towards an appropriate restoration of order in society. COVID-19 has caused significant disturbances at all societal levels. The impacts range from national lockdowns to social distancing and self-isolation. Everyday practices and business processes are severed or have been halted. Resilience is needed. But how can we foster resilience in the face of a pandemic? What lessons can we learn from other crises like natural disasters? The purpose of this brief communication is to identify important insights from a study of the Great East Japan Earthquake of 2011 and illustrate how they are relevant to the current crisis. We identify the role of information systems in fostering resilience against crisis, and suggest some recommendations regarding transformation for resilience more generally.