Nursing home care quality: a multidimensional theoretical model integrating the views of consumers and providers.
Nursing home care quality: a multidimensional theoretical model integrating the views of consumers and providers.
复制标题
疗养院护理质量：整合消费者和提供者观点的多维理论模型。
DOI：
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发表时间：
1999
影响因子：
1.2
通讯作者：
J. Scott
中科院分区：
文献类型：
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作者：
M. Rantz;M. Zwygart;L. Popejoy;V. Grando;D. Mehr;L. Hicks;V. Conn;D. Wipke‐Tevis;R. Porter;J. Bostick;M. Maas;J. Scott
This exploratory study was undertaken to discover the defining dimensions of nursing home care quality from the viewpoint of consumers of nursing home care. Eleven focus groups were conducted in five Missouri communities. The seven dimensions of the consumer multidimensional model of nursing home care quality are: staff, care, family involvement, communication, environment, home, and cost. The views of consumers and families are compared with the results of a previous study of providers of nursing home services. An integrated, multidimensional theoretical model is presented for testing and evaluation. An instrument based on the model is being tested to observe and score the dimensions of nursing home care quality.
