in Cyberspace : How Boundary Work in Online Social Networks Impacts Professional Relationships

in Cyberspace : How Boundary Work in Online Social Networks Impacts Professional Relationships
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发表时间:
2013
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通讯作者:
A. Ollier-Malaterre
A. Ollier-Malaterre
中科院分区:
其他
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作者:
A. Ollier-Malaterre

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随着员工越来越多地在Facebook或Twitter等个人性质的在线社交网络上与他们的专业联系人互动,他们很可能会经历职业和个人身份的碰撞,这是这个新的、不断扩大的社交空间所独有的。特别是,在线社交网络为员工提供了边界管理和身份协商的机会和挑战,因为它们邀请非定制的自我披露给广泛的受众,同时提供很少的通常指导社会互动的身体和社会线索。员工如何以及为什么在在线社交网络中管理他们的职业身份和个人身份之间的界限,这些行为如何影响他们在专业联系人中的看法?我们建立了一个框架来理论化工作-非工作边界偏好和自我评价动机如何推动四种典型的在线边界管理行为(开放、听众、内容和混合)的采用,以及这些行为对职业关系中尊重和喜爱的影响。内容和混合行为比开放和受众行为更有可能增加尊重和喜爱;与开放和内容行为相比,受众和混合行为对尊重和喜爱的风险更小,但随着时间的推移更难维持。
As employees increasingly interact with their professional contacts on online social networks that are personal in nature, such as Facebook or Twitter, they are likely to experience a collision of their professional and personal identities that is unique to this new and expanding social space. In particular, online social networks present employees with boundary management and identity negotiation opportunities and challenges, because they invite non-tailored self-disclosure to broad audiences, while offering few of the physical and social cues that normally guide social interactions. How and why do employees manage the boundaries between their professional and personal identities in online social networks, and how do these behaviors impact the way they are regarded by professional contacts? We build a framework to theorize about how work-nonwork boundary preferences and self-evaluation motives drive the adoption of four archetypical sets of online boundary management behaviors (open, audience, content, and hybrid), and the consequences of these behaviors for respect and liking in professional relationships. Content and hybrid behaviors are more likely to increase respect and liking than open and audience behaviors; audience and hybrid behaviors are less risky for respect and liking than open and content behaviors but more difficult to maintain over time.