The roles of stakeholder support and procedure-oriented management on asset recovery
The roles of stakeholder support and procedure-oriented management on asset recovery
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DOI：
10.1016/j.ijpe.2011.05.009
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发表时间：
2012-02
影响因子：
12
通讯作者：
Christina W. Y. Wong;K. Lai;T. Cheng;Y. Lun
中科院分区：
文献类型：
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作者：
Christina W. Y. Wong;K. Lai;T. Cheng;Y. Lun
由于合规压力导致对退回产品的管理正迅速成为一种商业趋势，资产回收越来越被视为公司降低成本和提高质量的肥沃领域。对于中国制造商来说，环境管理是一种可行的方法，可以应对国际上不断升级的环境保护要求，解决原材料成本上涨的问题，并通过分析退货产品来提高产品质量。为了实现降低成本和提高产品质量的目标，制造商需要了解如何通过基于程序的做法和利益相关者的支持来利用资产回收来提高绩效。产品类型具有不同程度的需求不确定性和上市时间，可能会影响资产回收采用的结果，也应予以考虑。借鉴环境管理和商业物流文献，我们使用从出口导向型中国制造商收集的调查数据，提供了对资产回收采用的经验见解。我们发现，无论产品类型如何，资产回收和利益相关者支持在加强制造商的财务业绩方面是相辅相成的。此外，当制造商的环境管理做法程序化程度较低时，资产回收对业绩的影响可能很大，从而使产品流动的物流管理具有灵活性。
As the management of returned products is fast becoming a business trend caused by pressure for compliance, asset recovery is increasingly viewed as a fertile area for firms to reduce cost and improve quality. Environmental management is a viable approach for Chinese manufacturers to respond to the escalating international quest for conserving the environment, to tackle the problem of rising raw material costs, and to improve product quality by analyzing returned products. To reach the goals of cost reduction and product quality improvement, manufacturers need to understand how asset recovery can be leveraged through procedure-based practices and stakeholder support to enhance performance. Product type, characterized by different levels of demand uncertainty and time-to-market, may affect the outcomes of asset recovery adoption and should also be taken into account. Drawing on the environmental management and business logistics literature, we provide empirical insights on asset recovery adoption using survey data collected from export-oriented Chinese manufacturers. We find that asset recovery and stakeholder support are complementary in strengthening manufacturers' financial performance regardless of product type. In addition, the performance impact of asset recovery can be substantial when manufacturers' environmental management practices are less procedural, allowing flexibility in the logistics management of product flows.