How Domain Experts Create Conceptual Diagrams and Implications for Tool Design
How Domain Experts Create Conceptual Diagrams and Implications for Tool Design
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DOI：
10.1145/3313831.3376253
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发表时间：
2020-04
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影响因子：
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通讯作者：
Dor Ma'ayan;Wode Ni;Katherine Q. Ye;Chinmay Kulkarni;Joshua Sunshine
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文献类型：
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作者：
Dor Ma'ayan;Wode Ni;Katherine Q. Ye;Chinmay Kulkarni;Joshua Sunshine
概念图被广泛用于理解抽象关系、解释复杂思想和解决难题。为了有效地说明概念，专家们找到合适的视觉表示，并将概念转化为具体的形状。当前的绘图工具不明确支持这个转换步骤。本文调查了领域专家如何通过与来自不同背景的18名参与者的半结构化访谈来创建概念图。我们的参与者使用草图和数字工具创建、调整和重用视觉表示。然而，他们在使用当前的绘图工具从草图过渡到重用早期图表中的组件时遇到了麻烦。我们的参与者还对缓慢的反馈周期和工具自动化的障碍表示失望。基于这些结果，我们提出了四种绘图工具的机会——探索支持、表示突出性、实时参与和词汇对应——它们共同实现了自然的绘图体验。最后，我们讨论了利用最近的研究进展来开发自然绘图工具的可能性。
Conceptual diagrams are used extensively to understand abstract relationships, explain complex ideas, and solve difficult problems. To illustrate concepts effectively, experts find appropriate visual representations and translate concepts into concrete shapes. This translation step is not supported explicitly by current diagramming tools. This paper investigates how domain experts create conceptual diagrams via semi-structured interviews with 18 participants from diverse backgrounds. Our participants create, adapt, and reuse visual representations using both sketches and digital tools. However, they had trouble using current diagramming tools to transition from sketches and reuse components from earlier diagrams. Our participants also expressed frustration with the slow feedback cycles and barriers to automation of their tools. Based on these results, we suggest four opportunities of diagramming tools exploration support, representation salience, live engagement, and vocabulary correspondence that together enable a natural diagramming experience. Finally, we discuss possibilities to leverage recent research advances to develop natural diagramming tools.