Heuristic Evaluation of Mobile Usability: A Mapping Study

Heuristic Evaluation of Mobile Usability: A Mapping Study
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移动可用性的启发式评估:映射研究

DOI:
10.1007/978-3-319-07227-2_18
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发表时间:
2014
影响因子:
4.4
通讯作者:
A. P. Freire
A. P. Freire
中科院分区:
生物学3区
文献类型:
--
作者:
André de Lima Salgado;A. P. Freire

文献摘要

被引文献

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沿着移动的交互技术的显著发展,移动的设备市场已经大幅增长。平板电脑、智能手机等设备越来越受欢迎,有助于改善人们互动和交换信息的方式。本文的目的是执行一个系统的映射文献的启发式评估方法应用在移动的应用。本研究的目的有两个方面:分析什么是最常用的可用性评价的移动的设备,提供一个共同的基础,以改善移动的设计和可用性评价;分析如何可用性检查的细节移动的应用程序进行。结果表明,不同的方法已经在研究论文中报告,以评估移动的设备的可用性。该研究确定了总共9种不同的文献映射方法。Nielsen和Molich提出的传统算法集仍然是移动的设备的启发式可用性评估中最常用的算法集,但针对移动的界面的新的特定算法的提议已经大幅增长。
The mobile devices market has grown substantially, along with significant developments in mobile interactive technologies. Devices such as tablets, smartphones and others have increasingly become more popular and helped improve the way people interact and exchange information. The aim of this paper is to perform a systematic mapping of the literature regarding the use of heuristic evaluation methods applied on mobile applications. The aims of this research were twofold: analysing what are the most used sets of usability heuristics on usability evaluations of mobile devices, providing a common base to improve mobile design and usability evaluation; analysing details of how usability inspections of mobile applications have been conducted. The results show that different heuristics have been reported in research papers to evaluate usability of mobile devices. The study identified a total of 9 different heuristics sets means of the literature mapping. The traditional set of heuristics proposed by Nielsen and Molich was still the most used set of heuristics in heuristic usability evaluations of mobile devices, but the proposal of new specific heuristics for mobile interfaces has grown substantially.