Usenix Association 2015 Symposium on Usable Privacy and Security 39 " My Data Just Goes Everywhere: " User Mental Models of the Internet and Implications for Privacy and Security
Usenix Association 2015 Symposium on Usable Privacy and Security 39 " My Data Just Goes Everywhere: " User Mental Models of the Internet and Implications for Privacy and Security
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Usenix 协会 2015 年可用隐私和安全研讨会 39 “我的数据无处不在：”互联网的用户心理模型以及对隐私和安全的影响
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通讯作者：
P. De Hert
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作者：
S. Gutwirth;P. De Hert
许多人每天都在使用互联网，但对它的真正工作原理知之甚少。以前的文献分歧，人们的互联网知识如何影响他们的隐私和安全决策。我们进行了一项定性研究，以了解人们对互联网的了解和不了解，以及这些知识如何影响他们对隐私和安全风险的反应。与计算机科学或相关背景的人相比，外行人的思维模式更简单，忽略了互联网的层次、组织和实体。拥有更清晰的技术模型的人感知到更多的隐私威胁，这可能是因为他们对网络中可能发生的特定风险有更准确的理解。尽管存在这些差异，但我们没有发现人们的技术背景与他们为控制隐私或提高在线安全性而采取的行动之间存在直接关系。与其他关于用户知识和体验的工作一致，我们的研究建议更加重视保护隐私和安全的政策和系统，而不过分依赖用户的安全实践。
Many people use the Internet every day yet know little about how it really works. Prior literature diverges on how people's Internet knowledge affects their privacy and security decisions. We undertook a qualitative study to understand what people do and do not know about the Internet and how that knowledge affects their responses to privacy and security risks. Lay people, as compared to those with computer science or related backgrounds, had simpler mental models that omitted Internet levels, organizations, and entities. People with more articulated technical models perceived more privacy threats, possibly driven by their more accurate understanding of where specific risks could occur in the network. Despite these differences, we did not find a direct relationship between people's technical background and the actions they took to control their privacy or increase their security online. Consistent with other work on user knowledge and experience, our study suggests a greater emphasis on policies and systems that protect privacy and security without relying too much on users' security practices.