Holding Your Hand on the Danger Button Observing User Phish Detection Strategies Across Mobile and Desktop

Holding Your Hand on the Danger Button Observing User Phish Detection Strategies Across Mobile and Desktop
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将手放在危险按钮上观察移动设备和桌面设备上的用户网络钓鱼检测策略

DOI:
10.1145/3546730
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发表时间:
2022
影响因子:
--
通讯作者:
Dixon M
Dixon M
中科院分区:
--
文献类型:
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作者:
Dixon M

文献摘要

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网络钓鱼电子邮件仍然是网络安全漏洞的主要原因,尽管开发了旨在阻止这些攻击的技术措施。大多数网络钓鱼研究都调查了桌面电子邮件平台,但近年来使用移动的设备进行电子邮件交换的人数激增,特别是在年轻人中。在本文中,我们探讨了数字平台(桌面与移动的)如何影响用户的网络钓鱼检测策略。21名年轻人(18-25岁)被要求使用实时收件箱测试来评估电子邮件的合法性,同时在两个平台上使用有声思维协议。我们的研究结果表明,缺乏知识的关键防御信息的移动的平台上的结果在薄弱的网络钓鱼检测。我们讨论了这些研究结果的影响,并提供设计建议,以支持有效的网络钓鱼检测智能手机用户。
Phishing emails continue to be a major cause of cybersecurity breaches despite the development of technical measures designed to thwart these attacks. Most phishing studies have investigated desktop email platforms, but the use of mobile devices for email exchanges has soared in recent years, especially amongst young adults. In this paper, we explore how the digital platform (desktop vs. mobile) influences users' phish detection strategies. Twenty-one young adults (18-25 years) were asked to rate the legitimacy of emails using a live inbox test while using a think-aloud protocol on both platforms. Our results suggest that a lack of knowledge about key defence information on the mobile platform results in weak phish detection. We discuss the implications of these findings and offer design recommendations to support effective phish detection by smartphone users.