Buyer Uncertainty About Seller Capacity: Causes, Consequences, and a Partial Solution
Buyer Uncertainty About Seller Capacity: Causes, Consequences, and a Partial Solution
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买方对卖方能力的不确定性:原因、后果和部分解决方案
DOI:
10.2139/ssrn.3155526
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发表时间:
2018
期刊:
影响因子:
--
通讯作者:
J. Horton
中科院分区:
文献类型:
--
作者:
J. Horton
Employers in an online labor market often pursue workers with little capacity to take on more work. The pursuit of low-capacity workers is consequential, as these workers are more likely to reject employer inquires, causing a reduction in the probability that a job opening is ultimately filled. In an attempt to shift more employer attention to workers with greater capacity, the market-designing platform examined in this paper introduced a new signaling feature into the market. It was effective, in that when a worker signaled having high capacity, he or she received more invitations from employers, rejected a smaller fraction of those invitations, quoted lower prices to do the work, and was more likely to be hired. A back-of-the-envelope calculation suggests the signaling feature alone could increase market surplus by as much as 6%, both by increasing the number of matches formed and by helping to allocate projects to workers with lower costs. This paper was accepted by Lorin Hitt, information systems.