The 2004 User Survey at the University of Hong Kong Libraries

The 2004 User Survey at the University of Hong Kong Libraries
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香港大学图书馆2004年用户调查

DOI:
10.5860/crl.66.2.115
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发表时间:
2005
影响因子:
1.8
通讯作者:
H. Woo
H. Woo
中科院分区:
管理学3区
文献类型:
--
作者:
H. Woo

文献摘要

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2004年2月9日至2月22日期间进行了一项在线用户调查,可选择以印刷形式填写。调查的目的是让用户评价主图书馆和六个分馆的业绩,找出任何业绩差距,并找出用户对印刷和电子材料的偏好。该署共收到2564份报税表。结果显示,68.8%的受访者更喜欢使用在线期刊,相比之下,31.2%的受访者更喜欢使用纸质期刊;71.8%的受访者更喜欢使用纸质书,而28.2%的受访者更喜欢使用电子书。收到了88页的书面意见,涉及范围广泛的问题。
An online user survey, with the option to complete in the print format, was conducted between February 9 and February 22, 2004. The aim of the survey was for users to evaluate the performance of the main library and the six branch libraries, to identify any performance gaps, and to find out user preferences for print and electronic materials. A total of 2,564 returns were received. The results showed that 68.8 percent of the respondents prefer to use journals online compared to 31.2 percent who prefer to use print journals; and 71.8 percent of the respondents prefer to use printed books compared to 28.2 percent who prefer to use electronic books. Eighty-eight pages of written comments were received covering a wide array of issues.