Enabling the Virtual Organization with Agent Technology

Enabling the Virtual Organization with Agent Technology
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利用代理技术启用虚拟组织

DOI:
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发表时间:
2010
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通讯作者:
T. Guimaraes
T. Guimaraes
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文献类型:
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作者:
T. Guimaraes

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新兴的基于代理的系统提供了有效处理复杂决策过程的新方法,并使解决方案能够满足与虚拟组织相关的业务需求。智能代理可以提供更灵活的智能/专业知识,并有助于各种系统类型(即互联网应用程序、客户关系管理、供应商网络管理、企业资源管理、专家系统)的顺利集成。本章概述了专家系统作为当今领域知识管理最广泛使用的方法,以及代理技术,并表明后者是一种优越的系统开发工具,提供灵活的智能/专业知识和各种系统类型的集成。为了说明这一点,首先使用专家系统方法开发了一个系统,然后使用基于代理的方法来识别基于代理的方法的优点和缺点。最后,讨论了公司采用基于代理的技术进行系统开发的实际意义。
Emerging agent-based systems offer new means of effectively addressing complex decision processes and enabling solutions to business requirements associated with virtual organizations. Intelligent agents can provide more flexible intelligence/expertise and help the smooth integration of a variety of system types (i.e., Internet applications, customer relationship management, supplier network management, enterprise resources management, expert systems). This chapter presents an overview of expert systems as the most widely-used approach for domain Knowledge Management today as well as agent technology, and shows the latter as a superior systems development vehicle providing flexible intelligence/expertise and the integration of a variety of system types. To illustrate, a system developed first by using an expert system approach and then by an agent-based approach is used to identify the strengths and weaknesses of the agentbased approach. Last, the practical implications of a company adoption of agent-based technology for systems development are addressed.