"Everyone is Covered": Exploring the Role of Online Interactions in Facilitating Connection and Social Support in Black Churches
"Everyone is Covered": Exploring the Role of Online Interactions in Facilitating Connection and Social Support in Black Churches
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DOI：
10.1145/3544548.3581324
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发表时间：
2023-04
期刊：
影响因子：
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通讯作者：
Darley Sackitey;Teresa K. O'Leary;M. Paasche-Orlow;T. Bickmore;Andrea G. Parker
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文献类型：
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作者：
Darley Sackitey;Teresa K. O'Leary;M. Paasche-Orlow;T. Bickmore;Andrea G. Parker
信仰机构为美国的许多人提供社会支持和社区关怀。值得注意的是，历史上和当代社会中，以黑人为主的教堂一直是社会变革和提供关怀的场所。然而，这场流行病强调了将这些护理网络本地化在物理空间如何可以限制获得社会支持的机会。信息和通信技术为扩大这些社区获得护理的机会提供了机会。然而，对于许多教会来说，将护理网络整合到在线环境中仍然是一个挑战，而且技术扩展这些网络的潜力还没有得到很好的了解。通过与九名教会成员的访谈和焦点小组，我们探索了连接线下和在线环境的混合信仰社区如何能够提供社会支持和关怀。我们的发现突出了黑人教堂的护理网络结构，在线嵌入这些网络的障碍，以及建立更无缝的混合支持系统的策略。
Faith institutions provide social support and community care for many in the United States (U.S.). Notably, churches with predominantly Black populations have served as a site for social change and care provision, historically and in contemporary society. However, the pandemic has emphasised how localising these care networks in physical spaces can limit access to social support. Information and communication technologies offer opportunities for expanding access to care in these communities. However, integrating care networks into online contexts remains a challenge for many churches, and the potential for technology to expand these networks is not well understood. Through interviews and focus groups with nine church members, we explore how hybrid faith communities that bridge offline and online contexts can enable social support and care provision. Our findings highlight care network structures in Black churches, barriers to embedding these networks online and strategies for building more seamless hybrid support systems.