When Empathy Is Not Enough: Assessing the Experiences of Autistic Children with Technologies

When Empathy Is Not Enough: Assessing the Experiences of Autistic Children with Technologies
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当同理心不够时:利用技术评估自闭症儿童的经历

DOI:
10.1145/3025453.3025785
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发表时间:
2017
期刊:
Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems
影响因子:
--
通讯作者:
G. Fitzpatrick
G. Fitzpatrick
中科院分区:
--
文献类型:
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作者:
Katta Spiel;C. Frauenberger;E. Hornecker;G. Fitzpatrick

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捕捉和描述自闭症儿童对技术的多方面体验提供了独特的研究挑战。基于实用主义经验概念的方法主要依赖于同理心,如果单独使用,其效果尤其有限。为了解决这个问题,我们开发了一种结合演员网络理论和批判性话语分析的方法。利用这种方法,我们讨论了自闭症儿童使用 OutsideTheBox 项目中协作设计过程所产生的技术的经验。我们利用从访谈到日志数据等多种数据源,最重要的是,自闭症儿童的第一手视角,构建了整个经历的整体图景。在四个案例研究中,我们展示了这种方法如何使我们能够对自闭症儿童使用技术的经历形成独特的个人和结构见解。
Capturing and describing the multi-faceted experiences autistic children have with technologies provides a unique research challenge. Approaches based on pragmatist notions of experience, which mostly rely on empathy, are particularly limited if used alone. To address this we have developed an approach that combines Actor-Network Theory and Critical Discourse Analysis. Drawing on this approach, we discuss the experiences autistic children had with technologies resulting from the collaborative design process in the OutsideTheBox project. We construct a holistic picture of the experience by drawing on diverse data sources ranging from interviews to log-data, and most importantly, the first-hand perspective of autistic children. In four case studies, we demonstrate how this approach allowed us to develop unique individual and structural insights into the experiences of autistic children with technology.