"Am I Never Going to Be Free of All This Crap?": Upsetting Encounters with Algorithmically Curated Content About Ex-Partners

"Am I Never Going to Be Free of All This Crap?": Upsetting Encounters with Algorithmically Curated Content About Ex-Partners
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“我永远不会摆脱所有这些废话吗?”:与算法策划的关于前合作伙伴的内容的令人沮丧的遭遇

DOI:
10.1145/3359172
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发表时间:
2019
影响因子:
--
通讯作者:
Brubaker, Jed R.
Brubaker, Jed R.
中科院分区:
--
文献类型:
--
作者:
Pinter, Anthony T.;Jiang, Jialun Aaron;Gach, Katie Z.;Sidwell, Melanie M.;Dykes, James E.;Brubaker, Jed R.

文献摘要

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每天在社交媒体上,人们都会看到由算法策划的内容流,这些算法利用了他们的关系,偏好和身份。然而,算法可能会过度简化人们社会背景的复杂性。因此,算法可以以不受环境影响的方式向人们呈现内容。通过19次深度访谈,我们的实证研究通过人们在Facebook上与前浪漫伴侣的内容的令人不安的遭遇的透镜来检查上下文不敏感内容的实例。我们描述了参与者与他们前任的内容的接触,包括在Facebook上发生的地方,内容中涉及的社会联系类型,以及参与者对内容出现的原因的看法。基于我们的研究结果,我们描述了“社会外围”-复杂的社交网络和数据,使推断连接周围,否则明确的关系-并讨论了设计师的外围提出的设计挑战。
Every day on social media, people see streams of content curated by algorithms that leverage their relationships, preferences, and identities. However, algorithms can oversimplify the complexity of people's social contexts. Consequently, algorithms can present content to people in ways that are insensitive to their circumstances. Through 19 in-depth interviews, our empirical study examines instances of contextually insensitive content through the lens of people's upsetting encounters with content about their ex-romantic partners on Facebook. We characterize the encounters our participants had with content about their exes, including where on Facebook it occurred, the types of social connections involved in the content, and participants' perceptions of why the content appeared. Based on our findings, we describe the "social periphery"---the complex social networks and data that enable inferred connections around otherwise explicit relationships---and discuss the design challenges that the periphery presents designers.